Course Overview
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Thank you for choosing to be a student in this course.

Welcome to QET 101 Survey of Total Quality. This course provides foundational knowledge that you will use in QET 201 Statistical Process Control and QET 202 Advanced Statistical Quality Control. In this course you will mastered simple problem solving tools and processes and learning the underlying philsophy of continuous Improvement as postulated by W. Edwards Deming. This course also introduces you to fundamental teamwork and meeting management skills. This course utilizes modules, (Teamwork, Basic Statistical Variation and Quality Foundations) developed at the National Center for Manufacturing Education with supportive content for the activities at http://www.ncmeresource.org/onsite/ . Additional, supportive materials are found in the supportive textbooks and course outline links.

In this class you will be using the WebCT discussion board for questions and posting. There is a lot of "stuff" in this course, but with a lot of hands-on activities the materials will be easier to learn.

Sincerely yours,

The QET Faculty

Anita Gilkey, Jim Houdeshell, and Lynn Seery

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Background
This course has changed in both its content and delivery form throughout the past thirty years. The course content has evolved from its first offering in 1974. The course delivery modes over this same time period have changed from a "chalk and talk" classroom to a learning environment using hands-on, team based activities and the use of web-based course enhancements. This web based class mirrors that same progression with a greater emphasis on the use of Excel and MS Word and a significant amount of teamwork.
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Submitting Your Assignments
Assignments should be submitted in one of two possible modes: Posting to the discussion board, or emailing with attached MS Word or MS Excel files. In order to key track of your files please use the following file naming prococol: intials-wk-type.extension. For example: jjh5exam.xls (initials, 5th week, exam, Excel file) types includes exam, hw, proj. Unless otherwised noted all assignment are due by midnight Sunday (EST) every week.

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